Michel Merae
AI Engineer & Automation Architect
Turning AI capabilities into business results.
About Me
I'm an AI Engineer and Automation Architect based in Hamburg, Germany. I specialize in building intelligent systems that bridge the gap between what AI can do and what businesses actually need.
Most AI projects never make it to production. Mine do. From prototype to production — I build AI systems that scale.
Career Journey
My professional path has been a winding road of continuous learning — starting in engineering, moving through data analytics, and arriving at the forefront of AI architecture.
AI Applications Designer
Building AI-powered products for a job search platform. Designing and implementing customer support automation, conversational AI, and personalized content generation systems.
Data Analytics Consultant
Oracle EPM Cloud implementation and optimization. Built self-service analytics dashboards for enterprise clients.
Data Analyst
Owned the complete data pipeline for electromagnetic pipeline inspection projects. Built Python/SQL quality control systems.
Robotic Operations Specialist
Managed 3D mapping for autonomous delivery robots. Created automated KPI reporting systems using Google Apps Script and SQL.
How I Can Help
I help companies build AI systems that actually work. Whether you need to automate customer support, build conversational AI, or integrate LLMs into your existing workflows.
AI-Powered Automation
Design and build intelligent workflows that process data, generate content, and make decisions at scale. I specialize in n8n, API integrations, and LLM orchestration.
Conversational AI Systems
Build chatbots and voice assistants that have real conversations — not just keyword matching. Multi-agent architectures, context management, and natural dialogue flows.
LLM Integration & Prompt Engineering
Integrate OpenAI, Claude, Gemini, or other LLMs into your products. Optimize prompts for accuracy, cost, and speed. Build reliable AI features that handle edge cases.
Process Automation Consulting
Identify automation opportunities in your business. Design workflows that save hours of manual work every week. Implement with measurable ROI.
Selected
Projects
A collection of AI systems, automation workflows, and production-ready applications.
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Customer Support Automation System
LLM-powered support system that generates response suggestions for customer service agents. 700+ tickets processed daily with 60% reduction in response time.
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Employee Survey Chatbot
Conversational AI that replaces rigid questionnaires with natural dialogue to gather deep employee feedback. Powered by CrewAI multi-agent framework.
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Email Coaching Automation
Automated system that generates thousands of personalized career coaching emails with A/B testing, utilizing OpenAI o3/o4 models and Microsoft Graph API.
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Voice AI Integration
End-to-end voice recording and transcription system integrated with chatbot infrastructure using OpenAI Whisper and Web Audio API.
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KPI Automation Dashboard
Automated KPI reporting system for Starship Technologies that reduced weekly processing from 4 hours to 30 minutes using SQL and Google Apps Script.
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Industrial Mapping App
AppSheet-based mapping application that accelerated industrial client onboarding and saved 20-40 hours per deployment for Starship Technologies.
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Pipeline Inspection Data Analysis
End-to-end data pipeline for electromagnetic inspection projects that cut validation time from hours to minutes using Python and SQL.
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Risk Classification System
LLM-powered ticket classification system with 95%+ accuracy in identifying escalation risk, enabling proactive customer retention.
View Case StudyLet's Talk
Have a project in mind? I'm available for consulting on AI automation, LLM integration, and intelligent workflow design.
Send Me a Message